Eligibility
To be determined eligible for services, you must meet the following criteria:
You must have a physical or mental impairment;
which for you constitutes a substantial impediment to employment;
you can benefit in terms of an employment outcome; and
you must also require vocational rehabilitation services in order to prepare for, enter, engage in, or retain gainful employment..
Cost of Services
Some services, such as evaluation and counseling, are provided at no charge to clients. Clients may, however, be asked to share in the cost of other planned services, depending on their financial resources.
Applying for Services
Any person with a disability physically present in New Mexico may apply for DVR Services. If you are interested, you may call, write, or visit your nearest DVR office and schedule an appointment to meet with a counselor.
During the initial interview, the counselor will explain the rehabilitation process and request information about you. You will be asked to assist in the gathering of information from other agencies and/or individuals needed to determine your eligibility. Any medical, psychological, or education information that can be brought to the initial interview will serve to facilitate the application process.
60-Day Eligibility
Upon submitting your application, DVR has up to 60 (sixty) days to determine your eligibility. You will, therefore, need to work closely with your counselor to obtain and provide any requested records pertaining to your disability, provide honest and accurate information, and keep all scheduled appointments. All information is confidential.
Client Assistance Program (CAP)
The Client Assistance Program (CAP) is a federally-funded program designed to assist DVR clients, applicants, and former clients with problems related to DVR Services. The CAP can:
Help you understand DVR and other rehabilitation service programs under the Rehabilitation Act;
Advise you about your rights and responsibilities in the DVR system;
Help you to resolve problems or disagreements you may have within the DVR system in order for you to receive the vocational rehabilitation services you need;
Represent you in pursuing legal, administrative, and other appropriate remedies, when necessary, to ensure that your rights are protected.
Client Assistance Program
1720 Louisiana Boulevard NE, Suite 204
Albuquerque, NM 87110
505-256-3100 (Albuquerque)
1-800-432-4682(statewide, toll-free)